Senior Manager - Category Management & Business Development - eCommerce - IIM/ISB/MDI/FMS

Role Details - Function SME & Online | Category & Business Development

Location - Noida, Sector 10

Designation - Senior Manager, Category & Business Development

Reporting : 

Reporting Manager - Director/Vice President, SME & Online

Direct Reportees - Category & BD Team Members

Role Objective : 

To manage and successfully drive a SBU consisting of multiple product categories over an E-commerce driven channel, while achieving targets against the KPIs as per the system. This role demands the candidate to be a go-getter who has a knack for problem-solving and growth hacking. The business requires acumen to disrupt the traditional procurement processes of the MSME market and bring in a more organized way of transaction. The profile allows the candidate to project entrepreneurship and leadership skills which contributing towards the success of the organization.

Role Responsibilities : 

- Responsible for maximizing sales and profit of the categories and achieving sales budgets while remaining competitive in the marketplace

- Management of topline and bottomline (P&L), merchandise mix and price sanity

- Negotiate all vendor buying agreements between the company and respective suppliers

- Work with merchandising teams on promotional planning and merchandising on the sales platforms

- Work with marketing teams for selecting products through online paid channels, social media etc., while ensuring pricing accuracy

- Work closely with suppliers, majorly brands and engage them in joint business plans with a promise of growth and scale

- Plan category structure as per the market, while ensuring no SEO impact, to improve the customer shopping experience

- Monitoring product lifecycle of every product in the category and take early calls for opportunity maximization

- Accurately forecasting trends, planning stock and monitoring performance

- Maintaining strong focus on KPIs such as Traffic, CTR, Conversion, Bounce Rate, etc.

- Planning and developing the product range and finalizing the pricing strategy for products

- Ensuring 100% customer satisfaction through Seller/brand level monitoring of the NPS score vis-a-vis Inventory Management, Delivery SLA, Product Quality, Returns/Cancellations, etc.

Key Stakeholders :

With Purpose : 

- Internal Supplier Management & Cataloging Teams For onboarding, product listing and servicing of vendors

- Marketing, Merchandising & Product Management Teams For ensuring Customer Segmentation/Targeting/Positioning and smooth UI/UX

- Order Management, Warehouse & Customer Care Teams For ensuring high CSAT and Customer NPS

- Finance, Technology & HR For managing various business stakeholders, namely Vendors, Customers and Team Members

- External Vendors, Brands, Suppliers Onboarding, price negotiations, new category introduction

Qualification & Experience Essential/ Desirable:

Work Experience:

2 to 3 years of work experience in Category Management in E-commerce sector

Essential:

- Experience in managing marketing channels /merchandising properties Desirable

- Experience in onboarding and managing vendors Desirable

Knowledge/ Skills :

- Excellent in communication & people management skills Essential

- High level of ownership, willingness to set up things from scratch Essential

- High proficiency in comprehending and building analysis over large and complex data sets Essential

Education: MBA from Tier I college Essential