- Manages a team 22 people to support day to day operations of the sales vertical such as Business analysis - Dealer management including onboarding, training and incentive tracking for ca. 50K dealers - Financial operations including payment modes, invoicing, reconciliation, and receivable tracking in the various programs - Collaborates with tech, product and finance team members to ensure seamless business execution - Raises and tracks operational issues in different programs, resolve complex issues involving stakeholders and escalate to appropriate level when required - Works on creating processes for operational gaps so that they can be automated - Works with sales teams to help track and meet daily, monthly and quarterly goals - Plays a significant role in long-term planning, project status reporting, and implementing processes - Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed Skillset required - Addressing operational concerns and issues, monitoring overall dealer satisfaction - Developing and implementing operational procedures and policies - Analysing training needs/requirements - Excellent interpersonal communication and organizing skills to coordinate project activities - Ability to communicate with others effectively - Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings - Ability to work with details and time-sensitive issues - Good decision-making skills and response to high-pressure situations Relevant experience needed - Min 8-10 years of experience as an Operations Manager

Mumbai

Senior Manager - Business Operations Support 

Senior Manager - Business Operations Support  ,Job Description for Senior Manager - Business Operations Support  in Big Bang HR Advisors in  Mumbai for (8-16) years of experience. Apply Now!

Job Description for Senior Manager - Business Operations Support  in Big Bang HR Advisors in  Mumbai for (8-16) years of experience. Apply Now!