Senior Manager - Back Office & Payments

VENDOR MANAGEMENT

- Build and maintain good relationships with external parties - banks, service providers and other external parties required to deliver services to support the business

- Validate and reconcile invoices for vendor services and constantly strive to get best value for lowest possible price

PEOPLE MANAGEMENT

- Actively manage staff performance by setting clear objectives and monitoring, coaching and managing against these.

- Define KPI, continuously assess performance, and provide timely relevant feedback and necessary support to subordinates to achieve3. - Motivate team to perform and excel

- Coach and share experience with subordinates, identify talent and provide inputs for their training and development programs

- Act as a role model for staff by consistently demonstrating core values and behaviors.

Desired Profile:

- Must be a graduate/post graduate

- Handled the same profile of a BFSI in Operations department

- Relevant experience of the Industry.

- Fluent English both spoken and written

- Operational management with 9-10 years of relevant work experience with multiple direct reports.

- Knowledge of MS Office

- Good Analytics skills

- Good in power point presentation

- Excellent knowledge of building and improvements of Operations processes

- English communication (Fluent)