Senior Manager/AVP - HR Operations - BPO

Role Summary:

The position holder will be responsible to manage HR Operations / Administration at Pan India Level with focus on building processes / policies & automation to bring continuous improvement in offering services to the Employees, business stakeholders & HR Business Partners. S/He shall be responsible for but not limited to Employee data / documents management, Attendance & Leave Management, Payroll & Compliance Management, Employee services management & Exit Management.

Key responsibilities:

Creation, maintenance & updation of employee data

- Develop systems, processes & policies to ensure complete / accurate employee record creation / maintenance / updation within agreed turn around time & work towards bringing improvement.

- Assign responsibilities to the team members to ensure 100% adherence to the agreed SLAs, ensure periodic monitoring / audits & guide them towards bringing continuous improvement.

Manage employee files

- Ensure that all employee documents are received / verified before creation of Employee IDs in adherence with the Joining Process / Local laws.

- Ensure archival of all employee files in a systematic manner, archival of all employee documents & availability of all files within agreed TAT.

Attendance & Leave Management

- Work towards building effective systems, processes & policy to track, manage & record attendance & leave records of the employees.

Payroll administration & labor compliances

- Ensure 100% accurate payroll input & adherence of all statutory laws at Pan India level.

- Liaison with statutory bodies & ensure representation in labor related cases in close coordination with the le-gal department.

Full & Final Settlement

- Manage Full & final settlement process & work closely with HRBP team to ensure that F&F process is adhered to within agreed timelines.

Desired Profile:

- Digree / Diploma in Human Resource

- 10 - 15 years experience in HR with core focus on HR Operations, Payroll & compliances.

- Must have independently managed HR Operations for a company with multi city operations & having employee strength of at-least 2000+ employees.

- Should be well versed with local HR laws.

- Should have managed payroll administration & labor compliances.

- Must have developed processes & policies to manage HR Operations remotely & set it up as effective shared services model to support BPHRs.

- Should be highly process oriented, having eye for details & having thrust to create best in class HR systems.

- Should have managed teams with 2-3 levels of hierarchy.

- Should be hands on with MS Excel, MS Word & MS Power Point.

- Good communication skills, both written & verbal.

Key Deliverables:

- On time Employee ID creation & deletion

- Employee Services related SLAs management

- Accurate / on time payroll input

- 100% adherence to statutory compliances

- 100% availability of employee records

Please share your profile or call Pallavi - 9560596372