Senior Manager/AVP - Chief of Staff's Office

Department Chief of Staff

Grade Sr Manager / AVP

Location Mumbai- CO

Eligible Employees Sr Manager / AVP

Reporting to VP - Chief of Staff's Office

A. POSITION PURPOSE -

Chief of Staff Office supports the MD & CEO is responsible for a number of critical tasks cutting across the organisation. The team is responsible for driving strategic agenda, maintaining rigour on governance boards and supporting internal communication behalf of the MD & CEO. The role will require engagement with senior leadership of the company and with a number of stakeholders across the bank.

The role holder with be responsible for -

- Timely & effective execution of activities related to Chief of Staff's Office

- Manage & execute data collection, analysis & summarising conclusions

- Supporting internal communications for MD & CEO including event organisation

- Fact finding, information collation & presentation preparation

- Collaborating with various business areas and other unit heads to drive and deliver key bank-wide projects

- Will be required to actively engage with business heads and other stakeholders from Operations, Product, Technology, HR, Corporate Services to achieve desired results.

B. KEY POSITION RESPONSIBILITIES -

Sr. Key Responsibilities -

1 Coordinate and facilitate activities related to Management Committee meetings, driving & tracking delivery of actions and other deliverables under the CoS's office.

2 Preparation of Executive dashboards and adhoc reports starting from data gathering, reporting and follow-ups, including any post review actions.

3 Coordinate the delivery of activities under the Geography Heads Framework for the bank including setting up regular meeting, publishing MI and close monitoring & tracking of actions

4 Deliver mini projects from inception to completion in coordination with other functional stakeholders. Periodic publication of status reports, tracking, escalation to stakeholders to ensure timely execution of projects.

5 Manage coordination of internal activities for the Chief of Staff's office such as budgets, HC tracking, completion of mandatory training and other adhoc requirements.

6 Support organisation of leadership meetings and workshops as required from planning, delivery and tracking actions post event

7 Coordinate with various stakeholders for delivery of communication plan for CEO as well as organising other internal communications events such as townhalls

8 Presenting data in charts, graphs, tables, designing and developing relational databases

9 Sourcing information, influencing colleagues where necessary; information collation & presentation with conclusions & recommendations

10 Investigate (as deep as necessary) any issues identified by management and create report on results

11 Creating effective MS Power Point presentations & White Papers in MS Word

12 Working with various Units to follow-up deliverables & actions; coordinate & deliver quality status reports

C. QUALIFICATIONS AND EXPERIENCE REQUIREMENT

Qualifications -

Essential - Graduate

Preferred - MBA (Marketing)

Experience -

Essential : 6- 12 years preferably Banking or Financial institutions or Consulting

Preferred - Business Analysis

- Preferable in Central Role interacting with Top Management

- Strong communication, negotiation and influencing skills

- Ability to structure, plan and coordinate mini projects covering various business areas

D. COMPETENCY REQUIREMENTS :

a. Technical Skills:

Skill Attribute:

Business Analysis - Research to understand data points required to produce a certain result or data analysis

- Requirement gathering to produce structured, functional specifications

- Working on complex data elements

- Experience of producing senior management reports, papers and business scorecards

- Experience of working in a banking change environment

- Ability to interpret Financial Results and understand the interplay of numbers, especially w.r.t. KPIs and their trends

Communication Skills - Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.

- Attention to detail. Should be able to develop accurate written materials.

- Should be able to follow up on feedback to ensure positive outcomes.

- Good experience in employee communications across communication planning, delivery and channel management

- Ability to design and create power-point presentations for wide variety of audience

- Experience organising events and facilitation will be preferred.

Influencing Skills - Dealing with a cross section of colleagues, influencing skills and building bridges to achieve desired results

- Strong stakeholder management

- Ability and flexibility to work in disparate functional areas of the Bank

b. Behavioural Skills

Competencies Attribute

- Professionalism To conduct your duties with good judgment and in good faith

- Respect To be sensitive and responsible for what we say and do

- Excellence To act in a manner that earns the trust and admiration of others

- Entrepreneurial To be enterprising and take ownership of our actions

- Teamwork Working collaboratively to achieve the common goals and be successful together

If interested kindly share your cv or reach us at +91 9833725570