Senior Manager/Associate Vice President - Pharmacovigilance Operations - BPO

A Leading BPO is hiring for Sr.Manager/AVP Pharmacovigilance Operations for Kolkata Location

Experience: 12+ yrs (Should be associated currently/previously with BPO)

CTC: 24-36 L

Education: Registered Pharmacist, M. Pharma/B. Pharma Preferred, Life Sciences academics is a must

Shift Timings: 2:00PM-6:00AM

Principal Responsibilities - 

- Independently manage PV account including multiple LOBs, ~100+ FTE

- Manage service levels for LOB and take steps for continuous improvement.

- Ensure compliance to SOW, MSA

- Prepare review decks and front end weekly/monthly/quarterly reviews

- Meet revenue and margin targets

- Lead project management for new business ramp and other new initiatives, as needed.

- Conduct weekly internal reviews with DRs and drive outlier management within the process

- Team member appraisal for DRs and ensure adherence for the team

- Capacity planning in coordination with WFM

- Work with multiple functions, i.e. Finance, Corporate Logistics, Manufacturing, Supply Chain, etc to meet

- Staff Motivation, Performance appraisal of team members and counseling for performance and capability building in conformance with goal.

Chaitansi