Senior Manager/Assistant General Manager - Talent Acquisition - BPO/KPO

Sr. Manager/ AGM - Talent Acquisition

Roles and Responsibilities :

- Develop, manage, and deliver on a comprehensive talent strategy aligned with Company's aggressive growth plans, vision, mission & values.

- Design, plan and execute employer branding activities

- Perform analysis of hiring needs and provide employee hiring forecast

- Preparing hiring plans with budgets and strategies and creating reports and analytics around the same.

- Effective use of HRIS and other available resources.

- Research and consult on compensation and benefits

- Use systems and tools such as an HRIS

- Plan procedures for improving the candidate experience

- Implementing new recruitment processes with the team and doing performance analysis and reviews.

- Training new recruitment team members for the process.

- Driving new initiatives for the hiring process both in the recruitment team and other departments and monitor change results with proper documentation.

- Coordinating with different departments for recruitment plan and process and analyzing recruitment effectiveness and mapping it with the hiring process and performance.

- Training hiring managers about the recruitment process and best practices

- Lead the Campus hiring initiatives of the company, bring the employer amongst Employers of Choice

- Managing relationships with external vendors or partners, Placement Officers for candidate sourcing.

- Determine recruiting KPIs Develop and present periodical KPI dashboards

COMPETENCIES / SKILL SET :

- Solid understanding of sourcing techniques and tools (e.g. social networks)

- Advanced knowledge of recruiting techniques to attract passive candidates within the industry

- A sense of ownership and pride in your performance and its impact on the companys success

- Excellent problem solving, interpersonal, networking and communications skills

- Good team management abilities

- Must be able to interface with all levels of senior management

- Excellent communication skills with the ability to foster long - term relationships (with internal teams, external partners, and candidates)

- Experience in managing and prioritizing multiple searches, projects and internal stakeholders relationship

- Experience in bulk hiring, head hunting process and leadership hiring

- Should have managed a large team of recruiters

- Technology Oriented person with strong process orientation

- Hands on experience with Applicant Tracking Systems (ATSs) and HR databases

- In depth knowledge of full cycle recruiting and employer branding techniques

QUALIFICATIONS & WORK EXPERIENCE :

- MBA / PGDBM or any equivalent Post Graduate degree in HR with 10+yrs of experience in talent acquisition

- Proven work experience as a Senior HR Manager or similar role

- Prior Experience of working in BPO ( preferably in Medical Billing) / KPO's and Managing Large Work Force would be referred.