Senior Manager/AGM - IT Application/Solution Architect - Healthcare

Job Description:

Experience & Qualifications: Graduate/ Post Graduate in IT, 12+ years of relevant IT experience in Project Management, Software application design development and deployment, implementation & support.

PMP & DBA desirable

Key Interactions:

Internal

- Head of Departments

- All employees

External

- Vendors

- Implementation Partners

Responsibilities:

- Responsible for business requirement gathering, project planning, implementation and rollout of business application related to ERP, CRM, HRMS, HIMS, EMR, LIMS lab Equipment Interface etc.,

- Responsible for business process automation through software tools

- Responsible for building and maintaining vendor relationships.

- Responsible for ensuring maximum uptime of all business application and systems.

- Responsible for the Backup of the DB/ Apps

- Responsible for testing new releases to learn & understand the features and functions as and when released.

- Responsible for regular trainings on new systems/software of internal customers/technical support staff.

- Responsible for assisting in database design for the software development and implementation.

- Responsible for timely troubleshooting and resolving issues.

Key Result Areas :

- Ensure maximum Uptime of all Business applications

- Timely resolution of all software related issues

- Ensure periodic training on all software applications to end user

- Training on new technologies for internal customers and technical support staff.