Senior Manager/AGM - Application & Service Delivery - IT

- Expertise in a wide spectrum of IT technologies such as Microsoft .NET stack-based applications, Microservices, Dev Ops concepts, Database concepts, Cloud Technologies, Containerization such as Kubernetes

- Project Management, including project planning, resource planning, costing/estimation, risk management, change request management, project status and financial tracking and reporting. Meet defined business requirements in line with company strategic plans, targets, and objectives

- Client Relationship Management - both internal and external. Contribute to growth of business with existing clients and own/assist RFP/RFI bids for Application Delivery, IT Staffing engagements

- Showcase innovation in building new solutions and transforming existing applications to more modern platforms

- Responsible for leading projects or solutions team of developers, testers, engineers, and support associates to meet critical deliverables for clients (internal and external)

- Provides technical advice and consultation on complex, critical issues, and escalations

- Responsible for making sure architecture, design, code, test scripts, performance suite are of high-quality adhering to firm and industry standards

- Develops client support plans for projects - application development and staffing

- Build capabilities in modern innovative technologies required to modernize legacy applications and grow business with new clients

- Provide training and coaching as needed to teams modernizing and transforming applications

- Build high-performance teams across development, quality assurance, and infrastructure

- Experience in performing buy vs build analysis based on business requirements and perform vendor product evaluation

- Experience in delivering projects to agreed SLAs and Costs with timely reporting of status and risks to Senior Management

- Provide technical leadership and support to the team during solution architecting and design phases

- Experience in working fast paced dynamic work environment facing senior executives and external clients

- Experience in triaging live production issues and resolving the issues within SLA leveraging the DevOps ecosystem

- Ability to resolve complex problems with cost effective and innovative solutions

- Willingness to learn new technologies as the market evolves

- Author comprehensive reports and technical documentation including assessment-based findings, outcomes, and propositions for further system enhancements

- Experience working with diverse clientele, bonus points for experience with healthcare clients

- Hands-on knowledge in implementing/deploying applications on Azure