Senior Manager - Accounts Receivables - BFSI/IT

We have an opening for Fortune 500 MNC for Accounts Receivables-Senior Manager Position.

Looking for experience in end to end Account Receivables( i.e. collection, billing and cash application)

Exp. required. : Minimum 13 Years.

Team handling experience : 5-6 Years.

Team Size : 25-30 members

Strong team management & client management experience

Job location : Hyderabad

Timings : 11am-8.30pm & 2.30pm-12am (should be flexible to work in both the shifts)

Detailed Responsibilities :

- Full responsibility and accountability for the entire QTC function including people, process and customer management.

- Ensure seamless migration of billing & collection processes to offshore.

- Month-end closing of the billing group information & ensure invoicing is happening timely & accurately.

- Ensure cash is applied timely & accurately.

- Manage teams of business to business Collections with a combination of both voice & non-voice activities.

- Discuss and agree on KPI's and SLA's with business and ensure adherence to the same.

- Manage and handle effectively escalations raised by the clients.

- Oversee and streamline Billing,Cash Application and Collections processes.

- Review of Forecasting of Committed payments and DSO for the Collections teams.

- Review of Accounts Receivable Reporting / Accounts Receivable Data.

- Plan and implement quality assurance for all QTC processes.

- Personnel development; staff meetings.

- Staffing discussions and planning/interviews; Team building.

- Assist with the implementation of new billing system, process enhancements, etc.

- Working directly with the onshore QTC managers to strategize and execute plans for the process.

- Special focus on process improvements, Lean, 6 Sigma to take the QTC processes to the next level.

Educational Background : B.Com/Mcom/MBA