Senior Management Role - Tech Support - BPO

Senior Management Role - Tech Support _High-tech Client _ Leading BPO _ Gurgaon _Hyderabad

- Looking for dynamic leaders with extensive experience in phases of Operations Management, Transition, Account Management, Team Management & Client Services .

- Leaders Consistently recognized for delivering excellence in operations, building teams from start, managing multiple portfolios and mentoring teams at various hierarchies in the organizations.

- Expertise in handling large teams ranging from Tech Support to customer care - from Consumer to Commercial & Enterprise support. Expertise in identifying customer base, enhancing customer experience, building rapport with customers to ensure overall good client relations.

- Leaders managed diverse multi portfolio accounts with 300 + Tech support to customer care, through Voice, chat. email, messaging.

- Having experience in managing cross geo locations - National and International .

- Leaders managed Silicon valley clients or High tech clients .

- In case the above defines your enriched experience and you are looking for an opportunity for further alignment to your carrier aspiration please apply