Senior Management Role - Business Improvement/Business Excellence - Healthcare Domain - BPO/KPO

We have an urgent opportunity with one of the largest BPO/ KPO

Location: Bangalore

Certification: BBC/ MBB

Exp: 12 yrs+

Domain: Healthcare

Looking for the candidates having exposure into business excellence and improvement into Healthcare domain

- Manage portfolio of improvement / re-engineering projects for the vertical

- Lead improvement/re-engineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc

- Lead Capability building of the operations/support function teams in improvement methodologies

- Act as Subject Matter Expert for providing analysis support and guiding teams on improvement methodology

- Mentor and lead improvement projects

- Generate business impact through Improvement initiatives.

- Around 12+ years, 3-5 years of BPO experience in Healthcare

- Preferably, should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations.

- Work experience in MNCs or reputed organizations will be an added advantage.