HR Service Center Lead, Senior Leadership Role Looking for highly experienced individuals into HR Operations/HRSS space !! Location - Pune Exp : 15-20 Years Shift Timing - General/ EMEA Description : Your responsibilities include : - An opportunity to be part of the leadership team of MyHR S&S Pune and participate in driving the ongoing transformation of the service delivery model - Build an ecosystem for execution of the broader MyHR S&S strategy - Own operations across assigned service areas & geographies, take a lead in driving given aspects of the transformation & culture agenda, demonstrate exemplary leadership in engaging the team and business partners - Demonstrate expertise in the areas of process improvement & automation to deliver on the transformation & employee experience agenda - Seek to build strong positive working relations with business partners and establish trust based partnerships - Bring outstanding people practices and growth mindset to MyHR S&S - Improves controls & compliance framework to minimize risk, yet optimizes efficiency & delivery capability Qualifications : - Education/ Training - Post Graduate/ Graduate from a leading institution - Lean/ Six Sigma certification (preferred) - Proficient in MS Office suite Experience : - Managed teams of at least 50 people across levels with focus on building capability - Expertise in managing service delivery operations, service management framework and SLAs - Demonstrated work in improving processes and adding new value to the process & organization via Lean/Six Sigma or similar methodology - Managed senior business partners within HR and business across geographies & cultures - Involvement with compliance & control activities like SOX, internal & statutory audits, creating/maintaining internal controls for management monitoring and governance - Data analysis and reporting for senior management - Managing vendors and vendor SLAs - Experience with technologies like robotics, self-service modules, artificial intelligence - Driving culture & transformation agenda to embed elements like Customer Centricity or Continuous Improvement Leadership/People Competencies : - Ownership - Is a self-starter, demonstrates a strong sense of ownership & responsibility - Passion for results - Is outcome driven - Customer Centric - Keeps customer at the center of all initiatives & solutions - Relationship builder & collaborator - builds trust and constructive relations across the organization - Values Driven - lives the organization's values - Candor - Challenges the status quo. Appreciates open & transparent conversations. Does not hesitate in communicating difficult messages or disagreements - Excellent written & verbal communication - Has strong ability to convey ideas, present to & influence senior management, business partners, peers & team - Dedication to fostering an inclusive culture and value diverse perspectives

Pune

Senior Leadership Role/Lead - HR Service Center - BFS 

Senior Leadership Role/Lead - HR Service Center - BFS  ,Job Description for Senior Leadership Role/Lead - HR Service Center - BFS  in Credence HR Services in  Pune for (15-20) years of experience. Apply Now!

Job Description for Senior Leadership Role/Lead - HR Service Center - BFS  in Credence HR Services in  Pune for (15-20) years of experience. Apply Now!