08/04 Veena Naidu
Lead Consultant at Mancer Consulting

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Senior Leadership Role - HR Shared Services - Investment Bank (15-25 yrs)

Hyderabad Job Code: 684388


The role owner is responsible for all Delivery Services offshore, with potential to deliver wider services through an offshore Shared Service capability. Services are delivered across a network of HR Service Centres based in India, China, Poland and the Philippines.

The role owner will be pivotal in driving the continued evolution of HR Offshore Shared Services and a growth agenda to optimize network capability, whilst driving productivity and service improvements.


- Experience of running multi- jurisdiction shared service operations

- Experienced and detailed understanding of process improvement tools and techniques

- Ability to manage the implementation of large scale change programmes

- Proven ability to maintain excellent relationships at all levels of the organisation

- Ability to use data and analytics to drive organizational improvement

- Ability to work under pressure in a matrix environment with conflicting demands

- Good judgmental skills to identify and resolve challenges and issues

Women-friendly workplace:

Maternity and Paternity Benefits

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