Senior Lead/Cluster Manager - Sales - Segmented Vertical - Maritime Sector

Sr SV Sales Lead & Cluster Manager

Main Objectives of this position :

- Drive the highest levels of quality towards the assigned Segmented Vertical / Vertical Cluster, be customer-oriented and create value for customers as well as for Hapag-Lloyd

- Drive performance within the specialized Sales team by exceeding Quality promises and KPI deliverables

2. Function & duties :

- Coach and steer Segmented Vertical / Vertical Cluster team to achieve set targets

- Holds responsibility for performance all assigned Segmented Verticals / Vertical Cluster as defined in the Sales Process

- Can hold reasonable number of own accounts, still allowing sufficient time for coaching

- Ensure that Push-Pull principle is followed as defined in Steering concept

- Drive the identification of new opportunities by the team

- Conduct regular joint meetings with Customer Service

- Regularly review customer portfolios jointly with Sales Executives

- Performance management as defined in the Sales Process

- Support Steering Manager and Sales Director with budgeting, planning and strategy

- Review sales rep portfolios and coverage of MR, CU and CN customers

- Ensure they have the right Segmented Vertical specialists for their market

- Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders

- Selectively engage in TM discussions on relevant matters (e.g., tender guidance and negotiations, special commodity market rates, etc.)

- Coordination of Area sales activities with other Sales Managers and Sales Director

Qualifications & Technical Job Requirements :

- University degree or equivalent, MBA preferred

- Minimum 3 years' experience in a commercial role, preferably in the maritime sector

- Excellent communication skills

- Comprehensive knowledge of FIS and other HL systems

- Working knowledge of MS Office

- Result driven team player with a proactive attitude

- Ability to work under pressure

- Goal and deadline driven

- Good time management skills

- Receptive and be able to grasp new ideas and motivate one's self for personal development