Senior HR Specialist - Courier/Transportation Firm

1. Provides advice & practical support to management in all stages of the recruitment & selection processes for management, professional & front-line employee positions. Includes advising on the most appropriate & cost-effective processes & tools to ensure competent people who match the job requirements are consistently & legally recruited.

2. Maintains an in-depth knowledge of developments in HR methodologies and the local country's business environment (includes legal, social, economic & cultural changes, business practices etc) and translates the knowledge into business-focused advice & recommendations for all levels of management.

3. Develops & recommends changes to specific policies & procedures that guide management in the correct application of the people practices whilst respecting all relevant legislation. Ongoing advises management & employees of changes/ new policies and on the interpretation & application of P &P.

4. Leads or supports complex or high impact H.R./business programmes or initiatives across multiple functions (new station openings, integration of companies/ departments, an introduction of country-specific programs etc.) that support the use of best people practices & improve the overall business results. Includes working in different legal & cultural environments & gaining consensus for actions needed. Initiates attendance at MD/Senior Manager meetings and gains input & commitment for ideas & ensures that programs & requirements are understood.

5. Participates in the development of H.R. related I.T. systems that support effective information management & informed decision making. Uses p.c. based software tools to create/maintain databases that complement the mainframe applications.

6. Uses HR reporting tools to generate reports that improve own understanding of specific issues or trends & to address individual customer needs. Helps each customer to interpret the report content & develop realistic action plans that address either the root causes of issues identified or to improve on existing practices.

7. Leads and/or participates in the development & delivery of local H.R. related training courses. Supports H.R. education programs by leading or participating in the development & delivery of appropriate tools (presentations, communication packs, posters, intranet etc).

8. Conducts an appropriate amount of research to develop the most appropriate individual employee solution to issues, which may be complex or sensitive, whilst working within the respective legal & CLA frameworks.

9. Supports the SFA process by improving the understanding of managers & employees regarding the process & actions needed. Facilitates manager/senior manager feedback sessions to achieve an open & honest dialogue & development of realistic action plans.

10. Supports the maintenance of an effective and harmonious working environment by acting as an advisor & mediator in diverse types of individual and collective employee issues. This includes representing HR at all types of appeals & grievance meetings.

- Identifies potential people related issues or opportunities and develops recommendations for HR management. Implements agreed with actions.

11. Supports management in developing realistic plans for employee development, together with managing career progressions & performing short-midterm succession planning. Helps individuals with their own career planning.