Senior HR Business Partner - BPO/ITeS

Role Description

- Drive key people initiatives for the assigned Vertical

- Partner with the Account Business Leaders and Geo. HR team to drive people processes like performance NXT, progression, SKIP etc.

- Review employee concerns and proactively address issues before they impact business.

- Drive retention discussions with business, facilitate reversals and ensure attrition levels are within targets.

- Own the complete engagement charter (AHM/ Townhall/ R&R/ EPS).Ensure improvement in EPS scores for the vertical y-o-y

- Undertake travel to all locations where employee base is present to connect with leaders and employees.

- Work closely with corporate and internal HR team for execution of all key people processes starting from guidelines stage to final closure

- Work on analytics, BU dashboard and reports

Job Requirement :

- Handle HRBP role for a vertical/s in the location.

- The role requires regular connect with location level business leaders, and work with vertical HR leadership

- Work closely with the Account business leadership on Business charter.

- Design account level HR solutions for business leaders and ensure roll out as per plan. Ensure timely closure of HR activities within the accounts.

- Partner with the Account Business Leaders and HR team to drive people processes like performance Nxt, progression, WLQ, SKIP, NMA, MSI, EPS etc.

- Drive retention discussions with business, facilitate reversals and ensure attrition levels are within Drive retention discussions with business, facilitate reversals and ensure attrition levels are within targets.

- Manage the Rewards and Recognition Program, drive talent management discussions and ensure high engagement

Candidate Requirement

- Post Graduate in Human Resources from a reputed institute, with relevant years of work experience.

Must have managed a span of 2k+ :

- Excellent business partnering skills, ability to persuade and influence business leaders. Strong analytical skills with attention to detail and follow-through. Excellent Communication & Relationship Building skills.

- Strong analytical skills with attention to detail and follow-through.

- Excellent Communication & Relationship Building skills.

- The role requires 40% of travel