Senior Engagement Management Service - GCR - Big4

Job Description

Senior Associate - EMS GCR - BEN001U2

IN-Karnataka-Bangalore

Job purpose:

Your main role is to provide designated support on Business Tax Compliance engagements in all three phases of the business practice - pursuits, transitions and service delivery. This support includes assistance in working with the Dallas bid and pursuit team with proposal requests, performing various tasks in the completion of transitions, setting up and maintaining the client technology infrastructure, handling follow-up with E&Y foreign offices regarding missing information and open issues, report generating and special projects, as needed.

Your client responsibilities:

Bids and Pursuits:

Populate PAM tool with existing client fees

Send reminder emails for pursuits, as needed

Prepare benchmarks

Send out and track information requests

Complete special projects, as required

Transition:

Complete Global Tracker upload template

Create and maintain contact lists

Set-up and add folders to document repository tool

Set up and monitor responses for regional conference calls

Set up Transition Tracking Report and ATO mailbox

Send out validation requests and reminders

Complete special projects, as required

Service Delivery:

Send out requests and follow-ups for missing attachments

Send out reminders and follow-ups for past due tasks - 1st and 2nd reminders

Run and format KPI reports

Complete company, task and deliverable owner changes in Global Tracker

Update start and/or end date of a task in Global Tracker

Update task details in Global Tracker

Complete rollover verification - 1st and 2nd reminders

Update ACT database

Add deliverables to ACT database

Provide EYGT Read Access to users

Perform tasks in GDM, as required

Complete Global Tracker upload template

Complete special projects, as required

Technical skills requirements:

We are looking for the candidates with the following: (Qualifications)

2 to 3 years of total work experience

Any non Commerce Bachelors or Maters Degree

Excellent business communication skills

Good Reviewing skills

Good Coaching Skills

Team Player

Ability to understand and execute GCR business requirements

You will need to:

Primary contact for engagement(s)

Monitor the work flow and allocating work to team members

Monitor the progress of work status and ensuring timely delivery

Review the teams work and ensuring quality

Provide guidance to team members

Act as a first point of contact for any clarifications

Escalate issues to the leadership as and when required

Coach the team members