Senior Employee Relations Manager - BPO/KPO/Retail/Telecom/Insurance

Senior Employee Relations Manager

- Having an appreciation of people related risks and proactive approach to managing people and reputation related risks.

- Providing people management advise and solutions

- Being a trusted advisory to managers and employees in resolving employment issues in a fair and consistent manner

- Developing, interpreting and implementing relevant employment policies that promote the firms culture and reputation

- Working with management to design and execute organizational change and restructuring

- Developing and facilitating education and training on effective management practices and firm policies

- Navigate the firm's support resources (Wellness, Employee Assistance Program, Office of Global Security etc.)

- Lead end to end management of divisional employee relations related cases through the course of the year

- Understanding and analysing patterns and trends of case types and coming up with suggestions to manage the function more proactively

- Consult and collaborate with and act as adviser to the Diversity function and business partners across the region