Recruitment Consultant at Talpro
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Senior Director - Digital Transformation & Automation - eCommerce (5-15 yrs)
What You Will Do :
- Hands on Director of Automation and Digital Transformation, you will lead the transformation of operations through technology by leveraging your knowledge and curiosity of current and future digital technologies.
- Support business opportunities that bring innovative technology solutions to internal teams and customers.
- Drive workshops, provide solution and technical architect support to internal teams and sales teams in the sales process
- Analyze processes, identify automation opportunities, define value propositions, re-engineer processes to improve automation potential and recommend process automation approach/strategy using RPA, ML, cloud, and other automation methods and tools
- Develop and document as-is process description and future automated process description and roadmap
- Conduct High-Level Assessments and establish a roadmap and develop high-level project plans for implementation projects
- Have exposure to wide variety of technology problems and their solutions and use that to drive the adoption of best practices around coding, design, quality, and performance in the team
- Hands on experience with RPA and automation technologies
- Provides continuous advice and oversight during project delivery
- Guide teams and clients through technology transformations to help clients build, transform and operationalize Digital IT capabilities into the new breed of customer experience-based on their business models.
- Define and implement: Automation Robotics, AI, multi-speed IT, agile approaches, lightweight architectures, DevOps, API and/or Cloud platform capabilities.
Preferred Qualifications :
- Passion for and commercial experience in some technology trends e.g. RPA, AI, Mobility, Cloud, Digital, Collaboration Tools, ML, NLP etc
- Develop and manage vendor relationships
- Assist in managing resources and budget on client projects while assisting and driving the team by providing oversight.
- Experience identifying a clients high-level business needs and leading the creation of detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases.
- Intellectual capacity to develop creative and breakthrough solutions.
- Exceptional interpersonal skills with the ability to anticipate, understand and respond to user and Client needs shaping the behavior in accordance to the situation.
- Collaboration, team orientation, and stewardship.
- An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
- Experience working through organizational change, developing and implementing creative solutions.
- Strong analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
- Insights on key methodologies, approaches and market trends in the industry.
Basic Qualifications :
- Bachelor's Degree.
- 5+ years of experience leading and managing project teams
- 3+ years of relevant BPO, IT Transformational process consulting or industry experience
- 2-3 years of experience in Robotic Process Automations with one of the markets leading RPA platforms: UI Path Blue Prism, Automation Anywhere, NICE, Pegasystems, Redwood, Softomotive, WorkFusion, EdgeVerve Systems.
- Demonstrated expertise with full life cycle analytics or systems integration engagements across strategy, design, and implementation
- Ability to travel when necessary
- Ability to work independently, manage and execute small engagements or parts of large engagements
- Strong oral and written communication skills, including presentation skills
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
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