Senior Coordinator/Coordinator - Operations - Transportation/Logistics/Freight

Client - A fast growing technology startup working in Urban Freight Logistics (Intra-city) providing on-demand platform that ensures price transparency, speed to delivery, and a better end-to-end experience for both shippers and truckers.

Location: Bangalore, Chennai, Hyderabad

Education: Min. Bachelor's Degree from a premier institute with good academics. MBA preferred.

Experience:

- Minimum 2-4 years of experience in an on-the-ground, fast paced, dynamic business environment, preferably in warehousing, logistics, courier or transportation industry

- Open for travel

- Excellent command over spoken Hindi, Kannada (Bangalore role only), Tamil (Chennai role only), Telugu (Hyderabad role only)

Role Responsibilities and Desired Profile:

- Liaise and work with logistics partners and ensure availability of trucks for smooth logistics operations

- Ensure the terms and conditions and rules of engagement are followed by logistics partners and truck drivers.

- Responsible for setting up improvised Transportation processes, devising strategies for optimizing process/operations, and implementing best practices with cost Optimization.

- Leading & Supervising the Transport Team to support client servicing

- Handling Transport/ Logistic operations for over 25-30 fleet sizes, managing transport drivers and vehicles

- Monitoring of Transport operations for on-time arrival and on-time logout and taking necessary measure to improve transport operations based on the feedback from the customer service department/clients

- To ensure Drivers/ staff discipline and attitude are always within the framework of the organization.

- Overseeing the operations, receiving feedback on day-to-day operations on drivers, breakdown of vehicles, accidents and escalations.

- Provide prompt response for escalations and Transport issues.

- Periodical training/ briefing sessions to the drivers/ Site-supervisors on the Traffic rules.

- Conducting open forums with drivers, vendors, and transport team which enables us to understand their concerns better.

- Taking necessary measure to reduce transport cost, penalizing the driver and vendor for any negligence.

Salary offered: 10 - 20 LPA