Senior Consultant/Manager - Revenue Assurance - Telecom

POSITION: Senior Consultant - Revenue Assurance

REPORTS TO: Manager

JOB DESCRIPTION

OVERALL RESPONSIBILITY

The Senior Consultant has a primary responsibility to complete tasks assigned by supervisory personnel and for direct supervision of Consultants in executing revenue assurance project work plans. The Senior Consultant has direct, client-facing engagement responsibilities. As a core member of the project team, the Senior Consultant learns to identify areas of risk and opportunities to improve revenue assurance processes. Through interaction with client and project team personnel, the Senior Consultant develops professional relationships that contribute to exceptional client service. Serving as both role model and trainer, the Senior Consultant demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

- Bachelor's degree in relevant discipline (e.g. Accounting, Finance or Business Related field) required

- 3+ years in a related field, preferably in professional services and/or telecom industry

- Professional Certification such as CPA, CIA, CISA strongly preferred (Required for advancement to Manager-level position

- Big 4- experience in Telecommunication consulting assignment, strongly preferred

REQUIRED KNOWLEDGE & SKILLS

- Able to project a professional image of Protiviti

- Prior project management and supervisory skills

- Strong report drafting and presentation skills and includes documentation of findings and recommendations in French and / or English language

- Interpersonal skills to interact in team environment and foster client relationships

- Demonstrated understanding of the importance of business ethics

- Must be able to handle highly confidential information in a strictly professional manner

- Must be able to maintain professional demeanor in times of high stress

REQUIRED TECHNICAL KNOWLEDGE & SKILLS

- Knowledge of telecom revenue streams and the related network elements

- Understand control points and conduct reconciliations to identify and minimize revenue leakage

- Carry out risk assessments / diagnostic reviews on revenue related processes and evaluate the adequacy of controls in place to mitigate those risks

- Process mapping and documentation of core revenue streams

- Excellent understanding of business processes, control, risk environment and auditing principles (COSO, COBIT).

- Ability to understand telecom revenue flow path and leakage risks

- Understanding of Telecom business application and services such as VAS, Roaming, Billing, Interconnect, Switching, Mediation etc.

- Understanding of KPIs and CSFs of the revenue assurance activities of the client.

- Knowledge of revenue assurance processes and methodologies, including flowcharting

- Proficient in Microsoft Office suite applications and other data analysis applications.

ABILITY TO TRAVEL

- Travel throughout the month frequently required based on client requests/commitments on short notice

POSITION: Manager - Revenue Assurance

REPORTS TO: Senior Manager or Above

JOB DESCRIPTION

OVERALL RESPONSIBILITY

Responsible for serving clients and ensuring the successful execution of projects. Managers develop lasting relationships with client personnel and seek to further these relationships through quality product delivery. The manager is responsible for understanding their client's business and demonstrating technical competence in their product group and industry. Managers develop contacts within the business community and serve as ambassadors of the firm in the market.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

- Bachelor's degree in relevant discipline (e.g. Accounting, Finance or Business Related field) required

- 7+ years in telecommunications industry or in a telecom service consulting

- Professional Certification such as CPA, CIA, CISA strongly preferred

- Big 4- experience in Telecommunication consulting assignment, strongly preferred

REQUIRED KNOWLEDGE & SKILLS

- Able to project a professional image of Protiviti

- Prior management and direct supervisory experience in a team environment required

- Must work well in a team-oriented environment as well as independently

- Must work creatively and analytically in a problem-solving environment

- Demonstrated excellent leadership and interpersonal skills

- Demonstrated advanced written and verbal communication skills

- Must have ability to multi-task with excellent project management skills

- Excellent client relationship skills

- Proven Business Development skills

- Excellent time management skills

- Demonstrated mentoring and people development skills

- Must be able to handle highly confidential information in a strictly professional manner

- Must be able to maintain professional demeanor in times of high stress

REQUIRED TECHNICAL KNOWLEDGE & SKILLS

- Expert knowledge on telecom revenue flow path and leakage risks

- Expert knowledge of telecom revenue streams and the related network elements

- Expert knowledge on control points relating to revenue streams to identify and minimize revenue leakage

- Expert knowledge on current revenue assurance principles

- Strong understanding of Telecom business application and services such as VAS, Roaming, Billing, Interconnect, Switching, Mediation etc.

- Understanding of KPIs and CSFs of the revenue assurance activities of the client.

- Proficient in Microsoft Office suite applications

ABILITY TO TRAVEL

- Travel throughout the month frequently required based on client requests/commitments

Amina Shaik
Recruitment Consultant
Xcelsior HR Synchrony
Mobile: +91.9866454441