Senior Consultant - Benchmarking Practice - BPO

JOB DESCRIPTION

Responsibilities:

- Conduct research on IT pricing (services, hardware, software) and BPO Pricing, and various parameters that influence the pricing

- Conduct various market price intelligence activities, as part of client projects as well as internal practice development

- Lead client interactions, explaining them benchmarking proposition and drive the projects to meet and exceed client expectations

- Review contract documents (Statement of Work, Purchase Orders etc.) to extract data for benchmarking data database

- Understand and capture pricing models for procuring: BPO Services, IT Services, Software and Hardware

- Understand and capture the performance data (non-financial) for benchmarking of BPO Services

- Maintain and improve in-house benchmarking database

Qualifications:

- Bachelor's / Master's with 5-7 years of experience in research, strategy or consulting domains (in the technology/BPO space)

- Experience in pricing large and complex BPO deals and contracts

- Prior knowledge of one or more of following areas is highly desirable:

- Performance benchmarking of Business Processes

- BPO contracts

- Software licensing models and SaaS pricing

- Enterprise Cloud contracts

- Ability to assimilate the knowledge resources in global sourcing and technology trends, specifically the applicable cost/price models

- Significant exposure and interest in IT services, emerging technologies, with an inherent curiosity to analyze how they will impact the world

- Strong business acumen to support business development and go-to-market strategy at practice level

- Strong sense of ownership and adherence to quality and timelines

- Exceptional quantitative and data interpretation skills

- Excellent communication and presentation skills - both written and verbal (English)

- Able to work independently in a fast-paced environment across multiple time zones/ geographies