Senior Client Relationship Manager

Senior Client Relationship Manager (Only Female Candidates)

Job and Role Description:

As Lead for Client Visit Experience for Client Digital, you will be -

Responsible for overall management and execution of high profile and C-Level client interactions when existing and potential clients visit Client offices by establishing the process, providing on the ground leadership along with necessary participation, and operational leadership.

You will:

- Champion initiatives to make every client interaction an impactful one

- Establish relationships with Industry, Technology and Operations teams and make sure that Client is seen as a single integrated team by clients

- Understand client context and with knowledge of Client assets and showcases customize the storyline for the visit

- Assign roles and manage a team of visit coordinators

- Share periodic reporting and feedback on progress to management, including what's working or not, establish the right metrics to track and follow-on activities to close the loop post the visit

The right candidate will be, among other skills:

- Highly energetic, motivated and a self-starter

- Good in presenting and articulating a story, including customizing it real-time if needed

- An effective storyteller with outstanding communication and inter-personal skills