Senior Category Manager - FMCG/FMCD/Retail/Telecom/Online

Immediate openings for Senior Category Manager.

Experience : 5-12 Post MBA

Skills : Category Manager, Senior Category Manager, Modern Trade, National Trade, Brand Manager, Branding, Brand Management and PnL.

Location : Any

Education : MBA from Tier 1, 2 institutions only

Work Location - Bangalore

Roles & Responsibilities -

- Identify customer triggers and barriers by using journey data, in-depth research and customer immersions

- Own creation of customer engagement programs to manage engagement across the customers life cycle

- Conceptualize, design and execute brand & new category launches

- Collaborate with the Marketing team to develop, test, and execute multi-channel marketing plans to drive customer acquisition

- Conduct in-depth analyses to determine program effectiveness and to continuously improving programs and site initiatives

- Own projects with considerable scope and/or complexity with significant impact on customer experience and business

- Work with cross functional teams including technology teams, to define, drive, and launch improvements to the customer experience

- Understand and use customer-facing metrics to guide decision making

- Identify opportunities for automation and scale winning experiences

- Meet business goals while ensuring a top-notch customer experience

Basic Qualification :

- Full-time Masters in Business Administration is required

- 5+ years experience in operations\ general management \ consulting \ sales fields

- Strong oral and written communication skills

- Demonstrated leadership abilities

Proffered Qualification - 

- Proven track record of customer obsession & using customer insights to drive business strategies and innovate on behalf of the customer

- Demonstrated ability to formulate data-driven decisions that lead to results

- Demonstrated ability to think both strategically and ability to execute with attention to detail

- Demonstrated ability to conceptualize, manage, and prioritize multiple projects

- Exceptional interpersonal, communication (spoken and written) and influencing skills and an ability to navigate a complex and unstructured cross-functional environment.

Gowthami.N

Contact: +080 66560690