Senior Business Solution Architect - Telecom

Job Purpose:

The solutions architect must be prepared to work with leaders, managers, and employees across every business unit. As it is a client-facing role, they will also need to understand how to manage customer satisfaction and set proper expectations for the end-product.

Duties and Responsibilities:

- To work as a key part of the sales organization in support of a heavily led consulting sale

- Conduct discovery sessions with potential clients to understand the strategic, business and organization context, existing business practices, current system landscape as well as the high level technical and business requirements to ensure that all necessary information is collated prior to producing a solution proposal

- Managing high-quality responses to RFPs and RFIs. To structure and produce compelling solution proposals outlining the business value and benefits to be delivered to clients by using our solutions

- Manages pending sales opportunities from a solution consulting perspective, working with Sales Directors and Regional Sales Managers in providing support for achieving success in sales

- Interface with the implementation / project team digital transformation group, articulating customer requirements, to ensure smooth transition from Sales to Delivery

- Lead brainstorming sessions and design thinking workshops to develop potential solutions for business needs or problems