Senior Business Analyst

BA/ Technical BA / Product Manager from product background has exp in FRD , BRD , Use case diagrams , UI UX , with project management tools Jira . Confluence.

Business Level profiles require good communications in terms of oral+ written - lets understand the role nicely what they do in terms of Analysis and project management skills plus majority role is into inter departmental communication & stakeholder management. Jira & Confluence is one of the most usable tool in project management , all tasks and internal communication are done on these tools . Looking for strong expertise in Jira.

Key responsibilities

- Developing In-depth domain knowledge of E-commerce, Marketplace and Retail.

- Understanding of business & processes, discussion with key stakeholders & gather requirements.

- Responsible for doing the Requirements analysis, management and communication.

- Elicitation and Documentation of Business and Data Requirements (i.e. SRS & FRS)

- Model data in order to create reporting infrastructure/dashboards for business process management and data mining.

- Conducting deep analysis & identify opportunities to improve conversion & user experience through data.

- Analyze A/B or Multi-Variate Tests and drive fundamental improvements to site experience.

- Doing Competitive Analysis and sharing the insights with the stakeholders & management. Representing the company to other business houses/vendors for subscribing their product and services, if needed. Negotiating and getting best to the table. Data mining and coming up with actionable insights.

- Preparing Task details analyze and document functional requirements as per defined business requirements.

- Coordination with Development, UI engineering and other functional teams on Requirements Mapping.

- Identifying complex fuzzy problems, break it down in smaller parts and implement creative, data driven solutions.

- Responsible for defining, analyzing and communicating key metrics and business trends to the management teams.

- Monitor task, status, update work estimates and incorporate new tasks into plan as needed.

Required Competencies:

- 3+ Years of experience in relevant role.

- Must be highly organized, technically-minded and an excellent communicator.

- Should be comfortable with handling multiple tasks at the same time, with great care to details and time lines.

- Good experience in Reporting & Analysis with ability to pin point key business and actionable insights.

- Proficiency with Big data.

- Exceptional written and verbal communication skills.

- Excellent Presentation Skills.

Strong Negotiation Skills.

- Hands on: BI tools (Cognos, BO, Pentaho, Qlikview), Statistical tools (R, SAS etc)

- Knowledge of using project management tools, i.e JIRA, Freedcamp etc.

- Experience in one or more roles in an online ECommerce or online support environments.

- Experience in creating and debugging website & app tracking.

- Experience in analyzing very large, complex, multi-dimensional data sets.

- Penchant for business, curiosity about numbers and persistence to work with data to tease out insights.

Technical capabilities: Adobe Analytics or Google Analytics, Test & Target or Optimizely, SQL, Excel and Scripting Language.

Requirement is that a person should be very good in communication + he should have worked on product based role at least if not direct ecommerce ( ecommerce will be sure sot select ) + Jira & confluence tool expertise.