Senior Back Office Role - BFS

Responsibilities

- Confirm and settle trades executed on the MT5 platform, ensuring accuracy and timely settlement.

- Collaborate with the middle office and relevant departments to resolve discrepancies and ensure smooth trade settlements.

- Reconcile client accounts, ensuring accuracy of account balances, trade records, and other financial data.

- Investigate and resolve discrepancies in account balances or transactions.

- Maintain organized and up-to-date records of trades, transactions, account information, and other relevant documents.

- Assist in preparing documentation for regulatory compliance and audits.

- Assist clients with inquiries related to account statements, trades, settlements, and other back-office processes.

- Provide exceptional customer service to clients, addressing their concerns and ensuring a positive experience.

- Ensure compliance with regulatory requirements and internal policies in all back-office functions.

- Stay updated on regulatory changes and industry best practices related to back-office operations.

- Assist in managing and maintaining the MT5 backend system, ensuring its functionality and usability for the front and middle office teams.

- Collaborate with IT and technical support teams to address system-related issues and optimize system performance.

- Generate and analyze reports on back-office activities, including trade settlement, account reconciliation, and transaction processing.

- Provide insights and recommendations based on analysis to enhance operational efficiency.

- Perform routine system administration duties in a Windows Active Directory environment and daily backup tasks.

Requirements:

- Bachelor's degree in finance, business administration, or a related field.

- Previous experience in a back-office role within the financial industry, preferably in CFD trading using the MT5 backend.

- Familiarity with the MT5 backend system and its functionalities.

- Strong attention to detail and organizational skills for accurate record-keeping and account reconciliation.

- Effective communication and interpersonal abilities.

- Ability to work in a fast-paced, dynamic environment and collaborate with cross-functional teams