Senior Associate Consultant - Quality - BPO/ITeS

We are hiring resources for Sr.Associate Consultant - Quality position.

Location: Pune

Responsibilities:-

Process Excellence culture building:

- Deploy Process Improvement framework for the engagement(s)

- On need basis, conduct short or refresser (3hrs) sessions on continuous improvement at engagement level

Improvement opportunity identification:-

- Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities

- Process, operations, business data analysis to identify improvement opportunities

- Validation of opportunities creation of the projects

Improvement projects implementation:-

- Mentor Process Improvement projects (YB & GB) to enable the operations resources to implement the improvement through structured approach

- Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs

- Co-ordinate with lead developer for automation opportunity identification and project execution

- Govern the process of validation and sign off of the project closures in the project management portal

- Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects

Branding:

- Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.

- Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance

Client Management:

- Participate in client interactions to present the process improvement case studies.

What are we looking for in you:

Educational Requirements (Must have)

- MBA with 3 year of experience OR

- Engineering graduate with min 4 years of experience OR

- Non Engineering graduate with min 5 years of experience

Skills and Certifications :

- Green Belt Certified and Trained on Black Belt

If you have the similar kind of profile kindly share your resume or reach out to me at the contact details mentioned.

Also share this among your interested friends and colleagues, if any.

Sanskriti