jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
26/04 Sandhya
Talent Acquisition & Head New Business at SearchEnds

Views:267 Applications:80 Rec. Actions:Recruiter Actions:7

Senior Analyst - Service & Process Excellence (4-8 yrs)

Bangalore Job Code: 1085890

Teamwork & Leadership: Can work collaboratively with a variety of teams, create transparency and be able to inspire others to work toward common goals by engaging and empowering them to achieve personal, team and organizational goals.

Bias for Action: Can work in an ambiguous environment where sufficient data may not be available. Persists to complete tasks/responsibilities, even in the face of difficulties with optimistic and tenacious outlook.

Creativity & Innovation: Knowledge of innovation processes, ideation techniques , effective brainstorming methods, feasibility analysis of winning concepts and can project how potential ideas may play out in the marketplace.

Structured problem solving : Define, quantify & qualify the problem statement (structuring), including KPIs (or success metrics) (context setting), baseline the current process(es), analyze, identify gaps, constraints, dependencies & the nodes impacted. Establish trade-off(s), rapid prototyping, pilot, deployment and control.

Decision support tool kit - proficient in Excel or google spreadsheet, process mapping tools (Lucid chart or Visio); R, Python, Minitab, VBA (Excel Macros).

Proven track record of process design, digital transformation, stakeholder management and program management

Comfortable working in a fast-paced, dynamic work environment, which includes addressing day to day as well as long term problem statements.

Exposure to business process re-engineering, Lean/6 Sigma , customer journey mapping etc. will be added bonus

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.