Senior Analyst - Master Data Management - Telecom

Sr. Analyst Master Data Management

- Act as custodian for all master data including but not limited to: Suppliers, Landlords, Customers, Employees, etc.

- Ensure effective controls and processes are in place which promote data integrity

- Perform data validation on various data sets for multiple markets before integrating into Oracle

- Ensure master data details and profiles are created / updated correctly and accurately in the system

- Identify and analyze possible duplicates from multiple data collection points in the business

- Run monthly data quality checks to maintain data integrity

- Adhere to the protection of personal information (POPI) or similar legislations in each market related to the collection, storage, usage and destruction of customer, supplier, and landlord information

- Operate the data governance process for the markets served by the service center, ensuring that internal information controls are complied with by clients and information requestors

- Support service center managers in preparing ad-hoc analysis

- Execute processes in line with documented SLA's

- Contribute towards the implementing process improvements to enable standardization of accounting functions within the service center

- Support implementation of system and process enhancements to drive efficiencies and scalability.

- Support integration of new markets into the service center

- Stay informed about latest company practices and guidelines

- Other duties as assigned

- Bachelor's/PG degree in Commerce or Business Administrationrequired.

- Minimum of 3 / 4 years of data administration and/or operations experience with reputed companies / clients preferred.

- Ability to complete assigned tasks with minimal direction and supervision.

- Strong understanding of end-to-end business process execution or experience in a shared services environment preferred.

- Ability to do critical thinking and apply judgement/ make recommendations for process changes and handling new scenarios.

- Ability to handle high volume data entry.

- Good understanding of systems, IT workflows, automation initiatives, participate in IT projects.

- Experience in the use of excel for data manipulation & analytics is required.

- Knowledge in the usage of large-scale ERP and reporting systems to support financial transactions is preferred.

- Ability to work with different functional groups, and shared resources to effectively and professionally achieve results.

- As our GBS centers will typically provide business support across country boundaries, the Master Data Administrator will have excellent English communication skills (both oral and written) and will be adept at managing across cultural boundaries where English may not be the native language of customer teams. Ability to independently interact with the customer, explain problem statements and understand requirements. Polished and polite in communication is essential