Senior Analyst - Market Intelligence - KPO

Job Responsibilities:

1. Facilitate the Market Research Process

a. Understand and execute the research process and steps involved in conducting market research projects

b. Independently manage timelines and effectively work to meet established project timelines

c. Manage the overall process of achieving project objectives and goals related to projects and tasks assigned to the India team

d. Design, manage, implement, and oversee quality control processes for information gathering, and data analysis throughout research process

e. Identify and resolve potential issues in research process and bring to manager's attention

f. Understand and apply knowledge to Ducker Carlisle's business-to-business research practices and project types, pertaining to Customer Insights and Surveys using both qualitative and quantitative methods

g. Coach and direct junior team members on proper execution of research methodologies

2. Data and Information Gathering Process

a. Conduct necessary in-depth fieldwork

b. Independently develop or manage the development of contacts to support the project team

c. Work independently on multiple projects at one time, with oversight from the project lead

d. Design and write research instruments (quantitative and qualitative)

e. Monitor and guide information gathering process of the team including thorough quality control of data

f. Understanding of methods for data analytics and its application to research findings

g. When relevant, determine sample sizes and other critical methodology elements for research efforts

h. Pre-test interview outlines and other fieldwork tools, direct and coach others on the process

i. Act as the point of contact with external vendors, participating in negotiations and problem solving

j. Conduct secondary research data collection using various secondary sources, guide team members on proper method for secondary searches; process and summarize insights from secondary research efforts

3. Analysis and Report Writing

a. Independently design and execute analysis approach to support client's business objectives and/or specific project task objectives

b. Understand, interpret, and analyze fieldwork results, secondary findings, and client-reported data while providing ideas and reasoning behind the recommendations

c. Apply research insights to study objectives

d. Organize information sets to support modeling, segmentation, charting, other deliverables relevant to client objectives while providing ideas,reasoning, and business acumen to support strategic recommendations

e. Work with project manager to develop story lines, outcomes/deliverables and write a complete report with client ready slides that tie back to project objectives

f. Apply business/report writing skills, standards in written work

g. Understanding of business environment, and market dynamics in analysis design

4. Client Experience and Meetings ('Client' includes external as well as internal clients)

a. Interact directly and independently with the client with minimum oversight and provide input to, and/or entire updates on, project progress

b. Attend all client meetings and presentations - including presentation of body of report and actively sharing insights during discussions

5. Other duties as required

Key Additional Competencies:

1. Understanding and application of research process and execution steps

2. Advanced use of Microsoft Excel, experience writing presentations in PowerPoint and Word

3. Understanding of both qualitative and quantitative primary research methodologies, but with an emphasis on Market Intelligence (qualitative) methodologies; proven proficiency with multiple research methodologies

4. Proficiency with Microsoft Excel, Word and PowerPoint

5. Familiarity with data analysis and visualization tools such as Tableau

6. Ability to suggest methodologies for project implementation

7. Demonstrated curiosity and attention to detail

8. Evaluating, aggregating, and market modeling information in support of client business goals

9. Understanding the impact and relevance of such information in a business context, not just as data

10. Ability to articulate clear conclusions from datasets

Behavioral Expectations:

1.Listens to team members and communicates clearly and succinctly; asks questions to clarify when necessary

2. Takes direction well and implements changes for improvement and growth

3. Develops, coaches and mentors junior team members

4. Works closely with employees to solve problems and accomplish team goals

5. Focused on quality throughout the research process

6. Professionalism; positively represents Ducker Carlisle both internally and externally

7. Proactively identifies and takes on additional tasks and responsibilities to ensure project success

8. Follow through and self-discipline

9. Independent problem-solving skills; creativity and solutions-based approach

10. Demonstrated support for professional development

11. Takes initiative in seeking out collaboration and growth opportunities

12. Collaborates with peers and clients to improve project execution and results

Qualifications:

1. At least five years' experience working in a professional business environment, preferably in a B2B market research environment

2. A Bachelor's degree within a discipline requiring a strong analytical aptitude such as: finance, economics, engineering. Post-graduation in management is a plus

3. Excellent communication skills, both written and verbal, with professionals and executives

4.Preference for candidates focused on Buy-side Advisory/Commercial Due Diligence with relevant industry experience: exposure / case work in M & A or related experience; experience with or exposure to Private Equity transactions, Corporate Development, or private lending, where commercial diligence is an element of transaction evaluation