Senior Analyst - Global Trade Services - MOCS

JOB DESCRIPTION :

Job Title : Senior Analyst - Global Trade Services [GTS]

Reports To (Title) : Supervisor-GTS

Department Name : Global Trade Services

Location Country/Countries : Mumbai, India

Job Summary

- The Senior Analyst within Global Trade Services will be responsible for performing multiple analytical, operational support & client service and support specific tasks.

- The position will involve project work and technical assistance for Core Operations teams as well as a great deal of Front Office interaction to act as a conduit for all their operational questions.

- The role requires leadership skills, product knowledge, interpersonal skills and the ability to work well within a team environment. This role also requires strategic thinking and the ability to work issues through with Operations and/or Technology teams.

II. Job Duties/ Responsibilities :

% of Time

Essential/ Non-Essential :

Activity :

50% E Client Service Support :

- Act as point of contact to Front Office for all Fund Accounting related questions/issues

- Provide assistance to global Fund Accounting departments on portfolio transactions, valuations and issues

- Act as point of contact for all Operational questions and issues impacting the Traders and Portfolio Managers

- Liaise with internal and external clients to resolve issues and discrepancies

- Identify issues and track through to resolution

- Provide system support to Front Office

10% E Controls/Metrics :

- Compile & help present Broker metrics

- Compile Front Office statistics

- Track queries and issues for the Front Office

- Design more efficient methods of control

- Compile feedback from GTS to custodians

10% E Process Improvement :

- Take an active part in the testing of new systems/functions

- Participate in the continuing development of the GTS operating model, and help validate proposed ideas/plans prior to implementation

- Identify opportunities within Fund Accounting interactions to increase service offerings, improve efficiencies, evolve workflows, and minimize risks

10% E Risk Management :

- Monitor daily failed and non completed trades to ensure timely settlement

- Monitor error trends with counterparties & custodians to ensure these are addressed

- Participate in the risk assessment process by documenting failed/inadequate processes lending to an incident or potential incident

5% On-Boarding :

- Assist with the on-boarding activities for locally managed accounts

- Assist with on boarding on new securities with Securities Maintenance Dept.

- Assist with on setting up new brokerage accounts.

- Support the conversion of any new clients or existing migrations and account level events

5% E Market/Product Knowledge :

- Gain insight to market initiatives, trends and new products and take a proactive approach on the impacts to the organization

- Increase market knowledge by attending Network Management calls

10% Relationship Management :

- Maintain relationships with portfolio managers and traders and act as conduit for all their operational questions

- Attend Front Office service review meetings

- Ensure that regularly-scheduled reports to clients are implemented and delivered.

- Maintain ongoing communication with broker

- Participate in broker review meetings

- Participate in broker performance scoring and reviews with appropriate internal team members and management

- Maintain ongoing communication with Custodian

100% TOTAL

Requirements :

EDUCATION AND EXPERIENCE :

- 3 year degree

- 6 years Financial Services experience

- Graduate Degree holder with 2 years experience in Global Trade Support /Customer fronting, preferably in Mutual Fund and/or with Investment banking related industry

LICENSES AND CERTIFICATIONS :

- Working towards obtaining recognized industry qualification

KNOWLEDGE, SKILLS, AND ABILITIES :

- Good verbal and written communication skills

- Good presentation skills and ability to interact with all levels of users and management

- Resilient; able to work under pressure and ability to track and deliver assignments on schedule

- Ability to work on multiple deadline orientated tasks in a high energy environment

- Good organizational and time management skills

- Self motivated

- Market knowledge

- System knowledge (i.e. Charles River & Bloomberg, Qunatis, E kuber, STP)

- Product knowledge (Fixed Income, Equity, FX and Derivatives)

- Financial Services operational knowledge (Trade Settlements & Support, Corporate Actions, Pricing, Security Master, Proxy, Valuation, Banking)

- Knowledge of business desktop applications (Word, PowerPoint, Access, Excel)

PROBLEM SOLVING AND DECISION MAKING :

- Research, problem solving and analytical skills, combined with good business judgment and possess the ability to follow set processes and procedures as part and parcel of daily work requirements

- Document and implement controls with current processes

- Good understanding of industry & financial markets and ability to make decisions based upon risk

CUSTOMER SERVICE :

- Good customer service, accurate and logical problem solving, and communication and written skills

- Exposure to international operations management and a high degree of cultural awareness is helpful

- Team player ; able to work well with other team members and provide the necessary support when and as required

- Resilient; able to work under pressure and ability to track and deliver assignments on schedule

- Good Interpersonal skills; able to work with all levels of staff and Management (both internal & external customers)

DESIRED LEADERSHIP SKILLS :

- Can take a lead on daily & project work to ensure required result is achieved

TRAVEL REQUIREMENTS :

- May be required to travel to and from FTI offices

COMPETENCIES REQUIRED FOR THIS JOB :

Competencies are collections of knowledge, skills, abilities and other characteristics that help individuals perform a job successfully. Competencies can describe proficiencies in soft areas such as communication or they can be more technical and job specific in nature and focus on items such as accounting.Complete this section by detailing all specific competencies required. Ensure that you indicate whether the competency is fundamental, solid, advanced/expert or N/A. The candidate must possess at least this level of skill to be able to successfully perform in this role. Refer to the definitions below for assistance.

Fundamental Solid Advanced/Expert :

- Performs or is required to understand fundamental practices and procedures within area.

- Learns the essential activities and tasks associated with his or her own work role.

- Generally relies on others for instruction, guidance, and direction.

- Has a basic level of experience (typically up to two years). - Independently organizes and performs most work required within area.

- Understands theories, concepts, principles, and techniques to handle most situations without guidance.

- Demonstrates full competence in his or her own work.

- Has an intermediate level of experience working in the area (typically two to six years). - Resolves the more complex, critical or unusual business issues that arise within area.

- Keeps up-to-date with leading-edge developments as related to profession and/or industry.

- Serves as a technical resource for others.

- Has in-depth experience in the area (typically more than six years).

Specific Competencies :

- Place an - X- in the appropriate box

- Dimensions Fundamental Solid Advanced/ Expert N/A

- Communication Skills

- Effective writing and verbal skills

- Business Insight

- Knowledge of Overall Investment process

- Knowledge of Global Fund Structures

- Knowledge of Market Settlement conventions

- Knowledge of Trade Support Process

- Knowledge of Custodian process

- Knowledge of Trading process

- Knowledge of Pricing X

- Knowledge of Corporate Action Processing

- Knowledge of Proxy Processing

- Knowledge of Security Master Process

- Knowledge of required Legal Documentation

- Knowledge of Fund Accounting and Separate account management

- Market Knowledge

- Knowledge of global capital markets

- Knowledge of processing guidelines for Fixed

- Income, Equity, FX, OTC, ETD and Money Market securities

- Compliance/Risk

- Knowledge of Operational Risk

- System Development and Support

- Knowledge of applicable messaging

- Knowledge of industry & department systems

Louis Arokianathan M

+91 9790763134 / +91 44 49487703