Senior Analyst - Digital Analytics - Financial Services Industry

Job Description:

- Our Analytics team comprises of data analysts who focus on improving customer/product/digital/journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.

- The role will include clear understanding of Digital feature or marketing platform and define its success through key performance Indicators.

- Provide data elements to be captured and validate in test environment, post the launch provide performance reporting and insights backed by data resulting in enhancement of customer experience on Synchrony Platforms.

- The model candidate must be passionate about data & analytics , knows the story and keen on learning new technologies.

Key Responsibilities:

- Leverage Data and Analytical tools to create and track metrics which reflect state of the business

- Partner closely with Technology, Agile and business teams to identify Critical, Primary and Secondary KPIs to measure on platforms or products

- Adherence to timely delivery, accuracy and documentation in line with Audit Procedures

Required Skills/Knowledge:

- Minimum 1-3 years of Analytics experience in SQL or SAS with proven & hands-on ability to write and execute queries, in addition to Adobe or Google Analytics knowledge.

- Basic Understanding of Core Concepts and Metrics in Retail Finance

- Ability to articulate analysis outcomes into findings and recommendations

Desired Skills/Knowledge:

- 1-3 years of analytics experience in Financial Services Industry.

- Working experience in Data visualizations tools such as Tableau to drive insights.