Business Unit Overview : Global HR Data administration will include managing data transactions records, carrying out data entry updates in HR systems, generation of letters and preparing standardized reports. Candidate will also support answering queries from employees/contingent workers that are routed through the HR teams regionally with reference to data stored in HR systems. Candidate would also be required to manage Reconciliation Process on maintaining data quality, invoice reconciliation a monthly, quarterly and yearly basis and prepare reconciliation files for monthly SH signoff Job / Group Overview : The resource will be responsible for the day to day support on GPM &amp; Global learning queries, system configurations, service request management, navigation support and issue resolution through telephone and email support .Global tracking status of advancements etc. Position Specifications : Corporate Title : Analyst Functional Title : Senior Analyst Experience : 3- 5 years Division : Global HR Role &amp; Responsibilities : - Resolving Global Performance Management &amp; Global Learning process &amp; system related queries received from all regions via phone, email. - Ensuring service requests are responded to within TAT and quality levels are met on calls and emails while responding to service requests - Maintaining GPM User History Records - Creating a log (on the query management tool) of all queries received - Liaison with Project/HRIT Teams for System Improvements &amp; Implementation - Tracking of system related issues / Logging cases in the Jira tool for unresolved system issues - Providing Process/Cycle timelines to employees - Providing process related guidelines as defined by Global Process Owner to employees - System Navigation support - Login and Password Issues - Transfer of performance documents to new manager/new dept. - Cancelling / Resetting performance documents - Delegation &amp; Proxy for reviews - Year End Advancement support - Global Learning event /session setups. Mind Set : - Experience in Workforce Administration / GHRS - Excellent quantitative and analytical skills with extraordinary attention to details and accuracy. - Excellent computer skills - intermediate Excel skills required - Takes new initiatives/projects to improve working methods/solve issues - A good team player and keen learner - Post Graduate / Graduate - 1-2 years- experience in HR Shared Service environment Team Work : - Contributes to positive morale and spirit within the team - Helps the team during additional work load - Builds trust by respecting the ideas and contributions of everyone Accountability : - Takes responsibility /ownership of decisions, actions, results and one's work - Escalates Issues appropriately Communication : - Expresses ideas concisely through written &amp; verbal communication - Imparts communication in a timely manner to team members &amp; management Problem Solving : - Seeks simple solutions to complex problems - Proactively identifies and solves issues in a timely and effective manner - Understands when to solve problems independently and when to involve management &nbsp;Core Competencies : Competencies : a. Culture &amp; Conduct - Building&nbsp; Culture - Diversity &amp; Inclusion Professional - Integrity Self-Awareness Behavioral Indicators : - Aware of own impact - Respectful attitude - Professionalism - Gets involved b. Client-Centricity &amp; Business Acumen - Commerciality Client-Centricity - Analytical Thinking &amp; Problem Solving Behavioral Indicators : - Product / service knowledge - Responsive, accountable - Detail orientated - Offers options/solutions c. Strategy &amp; Innovation - Strategic Thinking &amp; Change - Decision Making &amp; Judgment - Agility Behavioral Indicators : - Stays up to date - Thinks differently - Demonstrates entrepreneurial thinking - Translates strategies into plans - Stays one step ahead - Open to new ways of thinking d. Leadership &amp; Collaboration - Managing Talent - Recognizing and Motivating Supporting, - Developing &amp; Collaborating with others - Managing Conflict Behavioral Indicators : - Stays up to date - Open to new ways of thinking - Sees when to escalate - Provides logical rationales - Shows initiative to develop - Leverages resources e. Communication &amp; Connectivity - Articulation &amp; Receptiveness Impact Connectivity Behavioral Indicators : - Recognises others- efforts - Offers to assist - Willing team participant - Shows interest f. Communication &amp; Influence - Articulation and Receptiveness - Impact Connectivity Behavioral Indicators : - Speaks/writes clearly - Aware of non-verbal behaviour - Demonstrates active listening - Conveys a positive image - Shares information - Keeps people informed - Builds strong relationships g. Execution &amp; Delivery - Driving Performance - Execution-Focus - Planning &amp; Organizing Adaptability Behavioral Indicators : - Maintains can-do attitude - Sees tasks to completion - Manages day-to day work - Prioritises/meets deadlines - Asks questions to gain understanding - Responds positively to feedback.

Mumbai

Senior Analyst/Analyst - GHRSS - Investment Bank 

Senior Analyst/Analyst - GHRSS - Investment Bank  ,Job Description for Senior Analyst/Analyst - GHRSS - Investment Bank  in Verified Recruiter in  Mumbai for (3-5) years of experience. Apply Now!

Job Description for Senior Analyst/Analyst - GHRSS - Investment Bank  in Verified Recruiter in  Mumbai for (3-5) years of experience. Apply Now!