Senior Account Manager - Corporate Sales - Online Information Products & Software

Job Summary:

The role of the Sr. Account Manager is to drive sales for the business in identified strategic accounts PAN India through customer visits to current clients and potential customers. This role will focus on large conglomerates and groups headquartered in India and will require selling to significant stakeholders in these accounts, creating an influencer network with multiple touchpoints. This role will effectively manage and develop customers within strategic accounts and use key account framework to sell into these accounts.

Job Description:

- Typical responsibility of senior account manager will include sales planning, utilizing local as well as global solution consultants to influence in accounts, conducting meetings, taking upon tough accounts, relationship building with loyal and voluminous accounts, formulation of competitive strategies, and promoting customer retention programs.

- Prepare detailed account engagement plan with senior stakeholders

- Sell online information products and software, primarily in intellectual property, scholarly research, brand establishing and protection products, to CXOs, Executive Directors, Management teams, R&D Leaders, Intellectual Property, Strategy and other functions with identified accounts.

- Achieve new business sales and current revenue retention targets and focus on retention products

- Devise and implement strategies to develop the defined accounts and generate new sales

- Promote and sell our products to identified strategic accounts - this involves site visits, preparing written proposals, explaining, positioning and demonstrating products, phone, and email contacts, as well as exhibit activities.

- Develop and maintain strong customer relationships

- Sell in a consultative sales environment

- Deliver exceptional client service, on a consistent basis.

- Maintain an accurate and complete contact file in the sales automation system (CRM) as well as document all travel schedules, face to face meetings, phone and email contacts, and quotation activities.

- Maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes. Prepare regular sales reports and forecasts as required, including sales pipeline.

- Develop a thorough knowledge of client's needs; understand customer workflows and what is important to their business.

- Undertake any other reasonable duties as requested by your manager on a permanent or temporary basis.