Seller Onboarding Manager - eCommerce

Job Description:

Specific responsibilities include the following:

- Understand the Company's products and services and articulate and guide sellers through integration.

- Track and report integration performance using appropriate metrics.

- Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings.

- Gather requirements and help build tools and processes to increase the ease and efficiency with which sellers integrate with us.

- Support the launches of new programs, categories and features.

- Manage and grow a mid to large sized team of integration managers/specialists.

Previous Experience and skills:

- Deep understanding of and passion for e-commerce and B2B Communication (XML and Webservices) required.

- Experience in a highly analytical, results-oriented environment with external customer interaction.

- Proven analytical skills and demonstrated ability to manage the business "by the numbers".

- Advanced IT literacy especially in Microsoft Office applications.

- Track record of managing and troubleshooting technical and business integration projects.

- Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination.

Personal attributes and competencies:

- Demonstrated intense customer focus. Must be metrics-driven.

- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.

- Sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with solutions

- Demonstrated ability with direct management of teams, motivation and continued development of team members

- Proven analytical ability and an approach of managing my numbers.

Location: This position is based out of India and may require some travel.