SBS Global - Manager - Strategic Development

Part of Global Logistics team, responsible for enabling technology for Global Logistics function by implementing digital tools and working on larger technology transformation projects. Identify Global Logistics business requirements, gaps and aspirations and translate them into technology solutions that enable speed, transparency, visibility, efficiency, and compliance while mitigating risks. Create strategic value for the business through technology innovation, superior user experience and design, change management and stakeholders' management.

The Role:

The technology Solutions team works with the Global Logistics operations team in enabling technology. This consists of identifying business/user requirements, identifying gaps, identifying technology use cases, identifying technologies/digital tools for the identified gap, evaluating solutions, project planning and implementations, change management, upgrade implemented solutions as new business processes are implemented.

This team also works with the Global Operations Digital transformation team in implementing larger transformational projects working with different stakeholders across Global Operations with the main focus being on Global logistics operations.

The role will facilitate the implementation of a roadmap for the Global Logistics Operations including initial implementation and rollouts, upgrades, version releases and enhancements based on business feedback and trends in the market. The areas of focus could be Logistics operations, sourcing, contracts, P2P, and logistics finance.

This role will support in automation of processes and delivery of technology solutions for Global Logistics as a part of the larger technology landscape. Additionally, work on business analytics supporting in requirement gathering and developing dashboards.

Responsibilities:

- Provide inputs related to technology in Global logistics operations requirements and business processes.

- Responsible for requirements gathering from the business for any developments that are needed to ensure the delivery of any subsequent changes and improvements

- Contribute to regular performance management meetings with key business stakeholders to drive performance improvements within the IT team and the service providers.

- Contribute to developing a corporate long-term plan including policies, procedures, and standards, with a focus on integrating technology into company operations to increase effectiveness and efficiency.

- Establish more flexible supply chain solutions that may be readily adapted to meet the needs of changing circumstances or future business growth and expansion and using these to improve customer service.

- Develop, grow, and maintain effective working partnerships with other functions within Global logistics and outside Global logistics such as IT, Global Operations, Digital transformation.

- Establish and maintain a very strong partner relationship with the different stakeholders in the organisation

- Maintain a view of future technologies that would enhance, simplify or delight our customers and shareholders.

- This is an individual contributor role which requires high levels of ownership, self-discipline and influencing skills to achieve the required outcome.

Stakeholder Management And Key Interfaces:

- Engagement with the technology solutions team for focus, prioritisation, support to achieve the end goal and meet project objectives and timelines

- Engagement with digital transformation team, BPI team for project implementation

- Engagement with global logistics functions leaders, process owners, super users

- Engagement with IT team including external vendors

Education and Experience Required:

- First level university degree or equivalent experience; advanced university degree preferred. Typically, an Engineer with a Master in Business with a specialisation in Supply Chain/Operations.

- Typically, 6+ years of experience in a supply chain function and additional 2+ years working on technology implementation, solution, design or consulting.

- Experience in technology-related projects in the Supply chain domain

- Experience in business analytics

- Experience in supply chain/Logistics/warehousing is very important

Knowledge and Skills:

- Advanced analytical and problem-solving skills.

- Ability to articulate business requirements into technical requirements and solutions with a high level of attention to detail.

- Knowledge of SAP processes

- Advanced written and verbal communication, presentation, and persuasion skills.

- Mastery level in English and local language.

- Project management skills, including project structuring and managing multiple work streams independently.

- Excellent business acumen, technical knowledge within multiple business units, and extensive knowledge in applications, technologies, and emerging industry trends.

- Working experience or knowledge of supply chain/logistics/warehousing is critical.

Key Skills Required:

Program Management, Analytics, Logistics, Warehousing, Transportation