HR at State Bank of India
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SBI - Deputy General Manager - Internal Ombudsman - Contractual Role (7-12 yrs)
RECRUITMENT OF INTERNAL OMBUDSMAN IN SBI ON CONTRACT BASIS
State Bank of India invites Online application from Indian citizen for appointment to the post of ‘Internal Ombudsman’ on contract basis.
ADVERTISEMENT NO: CRPD/ SCO-IO/ 2018-19/ 10
ONLINE REGISTRATION OF APPLICATION & PAYMENT OF FEES: FROM 04.12.2018 TO 25.12.2018
Nature of engagement : Contractual (3 years)
Grade : Deputy General Manager (TEGS-VI: Top Executive Grade Scale-VI)
Max. Age : 65
Selection Process : Shortlisting and Interview
Educational Qualification : Graduation in any discipline
Other Qualifications :
i. The official should either be a retired or serving officer not below the rank of Deputy General Manager (or equivalent) of any Scheduled Commercial Bank/ Financial Sector Regulatory Body other than State Bank of India or erstwhile Associate Banks of State Bank of India (e-AB- s).
ii. The official should not have worked/ be working in any capacity in State Bank of India or erstwhile Associate Banks of State Bank of India (e-AB- s).
iii. The official should have superannuated or have taken voluntary retirement at a rank not less than that of a Deputy General Manager (or equivalent of Scheduled Commercial Bank other than SBI or erstwhile Associate Banks of State Bank of India (e-AB- s).
Experience : The official should possess necessary skills and experience of minimum seven years of working in areas such as banking, regulation, supervision, payment and settlement systems and/ or consumer protection.
Job Profile : The official is required to act as the Internal Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for Internal Grievances Redressal System of the Bank.
Period of contract : The tenure of the Internal Ombudsman shall be a fixed term of three years. The Internal Ombudsman shall not be eligible for re-appointment or further extension of term in the same bank