Sapiens - Business Analyst - P&C Insurance Claims

Primary Responsibilities:

- Be knowledgeable of North American Insurance platform products in the P&C Claims domain

- Participate in all phases of SDLC from requirements and scoping through deployment and assist in the resolution of issues throughout

- Consult with internal and customer business and technical staff to understand requirements and functional designs; participate in development of documentation artefacts

- Implement project requirements using company applications

- Configuration - web pages, templates, property files, CSS changes, etc.

- Work with UI owners to support configuration in line with business processes, standards, navigation requirements, etc.

- Work with developers to support configuration (actions, interfaces, etc.) necessary to integrate with other applications and services

- Collaborate on XSLT mapping and requirements for customer developers

- Collaborate with Project and Configuration teams on analysis, design, best practices, consistency within projects and across projects

- Work independently and as part of team implementing requirements

- Support triage, investigation and debugging of issues and defects

- Support integration and user acceptance testing of customer solutions

- Escalate gaps and/or issues to Project Lead and collaborate to resolve

Other Key Activities include:

- Support integration and user acceptance testing of defect fixes, enhancements and on-going releases

- Develop and maintain client and internal staff configuration related documentation

- Participate in spec review meetings; function as configuration SME for assigned enhancements

- Document configuration changes associated with assigned enhancements

- Provide support for QA on configuration questions

- Work with Architecture and Development teams as needed for clarifications, impact analysis, documentation updates, etc.

- Assist with internal configuration work as needed (Demo set up, Foundation, QA configuration support, etc.)

Qualifications:

- 5 to 7 years of experience as a Business Analyst in P&C Insurance Claims

- Knowledge of North American Insurance platform applications

- Ability to adapt to various work settings

- Ability to work both independently and collaboratively with a team

- Strong business and technology acumen - ability to relate technical solutions to business objectives

- Strong oral and written communication skills

Preferred:

- Experience with web-based applications

- Familiarity with XML, XSLT, HTML, CSS, AJAX, SQL

- Must have work experience in P&C with knowledge of insurance products, processes and technologies

- Working knowledge of policy administration software and systems; full understanding of policy lifecycle

- Bachelor's Degree in Computer Science, Management Information, Engineering, Mathematics or other related fields