SAP - Regional Director - Services Sales - North

Services Sales Manager (People Manager)

Transformational Leadership :

- Communicate a clear vision of the future: develop, discuss, explain and actively promote the vision within own team, to peers, within Services and SAP, to partners, external stakeholders and to customers

- Motivate through inspiration and mobilize teams: draw an inspiring target picture and mobilize people to get there, challenge people to leave their comfort zone, seek for feedback and call for people's opinions, turn issues/threats into opportunities

- Set demanding goals and empower accountability to execute on the mission: derive clear and challenging targets, assign targets and set priorities, do not define the 'how' but the 'what-, encourage people to take ownership, do not delegate back to yourself in critical situations

- Actively establish relationships characterized by mutual respect and trust: build a reliable, efficient and effective network, stimulate individuals to broaden and use their network, actively create a culture of trust, mutual respect and openness, live this culture and act as a role model, work to overcome organizational boundaries and silo thinking

- Encourage people to continuously question the status quo and activate their creative and innovative skills: motivate people to think new, different, critical and to look for unusual ways to find solutions, reward ideas, extraordinary achievements and innovations, accept failing investments, think and act lean

- Coach people on their individual development and career opportunities and act as a mentor: support team members and mentees in development planning and fulfilment, act as mentor for several mentees, guide individuals to find their right career track, handle performance issues actively and immediately

- Show passion on the job: act as a role model for the team, show authentic behaviour, pride and enthusiasm in the own job, demonstrate best practices and encourage team members to share own experiences, celebrate success, promote SAP as a great place to work

Other Management Tasks :

- Active support in entire Sales Engagement

- Structure development and effective management of a strong Services Sales team

- Develop and manage employees- growth and skill sets

- Realization of Deliverables including Customer Satisfaction

- Liaison with Services Organization

- Identifying of training needs for strategic areas

- Financial Management Reporting based on Utilization, Forecast, and Budgeting

- Implement business strategies to ensure customer success driving revenue targets for software and services.

- Enforce strategic selling across own unit / country / region

Experience & Language Requirements :

Functional Experience :

- Overall 15+ years of Sales experience preferably in Services/Consulting sales.

- Min. 2 years experience in a manager position in the Services Sales business

- Experience in customer interaction

Managerial Experience :

- Experience in leading own team (direct reports)

- Experience in decision making within own area of responsibility / project

- Execution of appraisal sessions, Management, Talent Management, conflict management, motivation of own team

- Experience in leading virtual teams cross-boarder

- Experience in managing and solving conflicts at the customer

English : Fluent

Education : Final degree (e.g. business administration, psychology, economics, computer sciences) or equivalent work experience