Samsung - Technical Product Manager - eCommerce

Roles and Responsibilities

- Requires working with the business stakeholder to understand new feature requests

- Prioritize feature requests for Samsung e-Commerce Platform

- Document Product Requirements for Samsung e-Commerce Platform

- Own Feature Build out on Samsung e-Commerce Platform

- Coordinate Feature Build out between multiple tech teams & stakeholders

High level Responsibilities

- Requirement Elicitation and Analysis

- Document requirements in the form of User stories/confluence

- Understand platform capabilities and business implications and negotiate with stakeholders (tech team/feature PM Or Subsidiary business) for any delta work expected for a Samsung ecommerce Platform

- Customer journey of visualizing different feature options on pre-purchase pages, cart, checkout pages,

- Program management to launch new features

- Facilitate tech team / feature PM/ Delivery manager for any clarification from business team.

- Manage scope of work

Job Description

- Own feature and/or product

- UAT & Get Product Sign Off from all Project Stakeholders

- Document & maintain roadmap and rollout plan in confluence

- Documents the usage guide for new feature for implementations.

- Integrate KPI monitoring into overall business health.

- Assess Feature Requirements, ROI and Business Benefit

- Assess Validity of Request with Subsidiary

- Create Detailed Business and Functional Requirements

- Develop & align project deliverables for milestone into a project plan

- Project updates to key stakeholders.

- Elaborate problem epics into user stories. Write acceptance criteria.

- Prioritize the roadmap/backlog with agile feature and/or product teams

- Lead requirements gathering effort on the epics consulting stakeholders.

- Document story details based on the epics after reviewing with development.

- Attend scrum meetings including stand ups, retrospectives, and demos.

- Answer questions from QA and clarifies requirements.

- Dev and QA Requirements Review and Support

- Co-ordination with Tech Partners (Payment Gateways, Exchange Partners etc)

- Support QA, Dev and Partner Testing

- Coordinate Launch Activities Internally Across all Teams

- Support Post Delivery Issues

- Manage Change Requests for Feature

Skill Required

- Experience Product Management/Product Development

- Deep Understanding of the Mobile Apps (Android & iOS) & MWeb

- Technical responsibility for planning, monitoring and controlling eCom projects

- Brief Understanding of the Software design & architecture

- Understanding of Tools & Technologies to manage Mobile Apps & MWeb

- Deep Understanding of Product and Technology

- Experience in Program Management

- Resources Management

- Communication & Negotiation Skills

- Leadership Skills

- Project and Program Management Tools