Samsung - Manager - Process Excellence

Manager - Process Excellence

Position Summary :

- Maximize operation competitiveness by comprehensively analyzing changes in internal and external management environment and IT technology, and establishment of process operation strategy.

- Improve the efficiency of operation by designing and constructing operation process and system in response to change in business dynamics

- Identify operational issues of business divisions and related subsidiary and make fundamental improvements to contribute to business including revenue and profit generation

- Drive SIEL's innovation journey by conceptualizing, developing and implementing initiatives leading to revenue and profit increase.

Key Responsibilities :

- Process Planning : Promote activities to upgrade business process strategy and identify the current operational task

- Process management: Implement activities to design process in order to optimize the entire distribution/Sales and improve competitiveness of unit processes and solve the current issue

- System design and management : Design management infrastructure system design and its improvement in accordance with related process operation standards

- Development of Innovation methodology manage activities to develop new innovation theme and implementation methodology and apply them in actual business.

- operation performance management Promote activities to develop process performance indicators and manage operation by monitoring abnormal situations.

- Change management define effective change management process for transformational initiative and ensure implementation/adoption till last mile.

- Project Management Ensure project planning and 100% adherence of project milestones

- Stakeholder management Alignment with business division leaders on project objective and communication of progress.

- Project governance and communication Ensure project governance through steering committee meetings and timely assessment of risk and mitigation steps.

- Partner management coordinate and manage internal and external IT/business partners.