Salesforce Consultant - IT

- Subject matter expert in for both functional and solution analysis and light design for the Salesforce platform, and related technical areas listed

- Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives

- Drive the planning, prioritization, design, development and deployment of new projects & system enhancements

- Evaluate and address cross-functional and cross-system dependencies.

- Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan.

- Leverage business knowledge and expertise to identify opportunities for process improvements; serve as a trusted technology advisor for business users.

- Participate in the change management and go live support processes. Maintain a high-level familiarity with other IT system / business application capabilities and scope definition in order to make recommendations re: upstream/downstream integration or functionality intersection points.

- Coordinate and perform system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off.

- Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of - run the business- enhancements and fixes.