Sales Support Role - Product Application Group - Construction Business

Main objective of PAG is to provide support to Sales Function in terms of a) pre sales activity and b) Quality complaint settlement. Major activities are given as under:

1. All Product Development

2. Customer Identification & Development

3. Segment Identification- Business Development

4. Customer Mapping

5. Market analysis and business development for capturing the extensive network globally of Export and Domestic market.

6. Product Approvals

7. End to End Functions-

Project initiation (Project owner) - Consultants- EPC- Approvals- End Products- Plant Visit- Post Services (Complaints settlement)

8. Designers/ Architects/ Consultants of all Regions

a. Networking in all major and minor cities/towns etc

b. Approvals/Certifications for Government/ private owned for larger projects and driving product awareness

c. Mapping the existing and upcoming projects, meeting the consultants, designers, EPC's, customers

9. Creating market for Increasing share of business in Value added products for maximising the NSR and margins

10. Technical Support- Customer complaint settlement

11. Making Customer awareness on JSPL's new development through Electronic mailer, Presentations, Meeting, and Seminars. Updating customer on additional facilities.

12. Technical support to branding on development of Brochures, leaflets, technical presentations, AV's, Product Booklets , Publications in technical magazines

13. Customer Feedback, customer retention

14. Knowledge sharing with all zonal sales team, new entrants.

15. Liaisoning with Ministry of Steel, Ministry of Road Transport & National Highways, Ministry of Industrial Policy and Promotion, Railway Board, CPWD BIS and other policy makers for inclusion of company's name in Government Codes and Manuals