11/10 Akshay
Recruiter at Black Turtle

Views:3235 Applications:120 Rec. Actions:Recruiter Actions:24

Sales Support Role - Go to Market - FMCG (5-12 yrs)

Hyderabad Job Code: 752875

Job Description : 


Functional Responsibilities :

Ensure accurate and timely delivery of tasks regarding :

- Providing analytically based diagnostic reporting of actual service and delivery metrics vs. pre-determined standards

- Preparing executive summaries of core service and delivery results for internal audiences that outline opportunities for improvement

- Communicating the above metrics to internal sales partners and Senior Leadership via email/shared portal on a daily, weekly and/or monthly basis

- For our top customers, prepare executive summaries of core service metrics weekly and/or monthly

- Support sales leadership with analysis and data requests for adhoc projects. For example, outline internal net revenue opportunity if service frequency is increased

- Create, update and prepare on-going periodic business reports

- Maintain core metric models and files for historical reference, as needed

- Develop Power Point presentations to communicate business results and insights

- Manage expectations through verbal and written interactions with sales partners

- Collaborate with sales functions on ad-hoc projects

- Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA)

- Work across multiple functions to aid in collecting insights for action-oriented cause of change analysis

- Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs

- Recognize opportunities and take action to improve delivery of work

- Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology

- Scale-up operation in-line with business growth, both within existing scope, as well as new areas of opportunity

- Create an inclusive and collaborative environment

People Responsibilities :

- Coach and on-board new members of the team in processes and ways of working with sales partners

Key Skills/Experience Required :

- 5+ years of experience in Sales/Sales Management

- Bachelor's in commerce/business administration/marketing, Master's degree is a plus

- Prior Fast Moving Consumer Goods (FMCG) company experience required

- Development experience related to Data Analytics and Reporting including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms

- Experience with one of Tableau, Power BI, or QlikView preferred

- Strong knowledge of MS Office programs specifically Excel, Power Point and Access

- Ability to provide superior customer service

- Best-in-class time management skills, ability to multitask, set priorities and plan

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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