Sales Specialist - eCommerce

Specific responsibilities include the following :

- Understand products and services and articulate and guide sellers through integration.

- Own and manage integration of a portfolio of key sellers who want to list their products

- Work with sellers to set and meet milestones and deliverables to deliver high-quality integration projects.

- Track and report integration performance using appropriate metrics. Achieve productivity and seller satisfaction targets.

- Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings.

- Gather requirements and help build tools and processes to increase the ease and efficiency with which sellers integrate with us.

- Support the launches of new programs, categories and features.

Personal attributes and competencies :

- Demonstrated intense customer focus.

- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.

- Sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with solutions.

- Proven ability to successfully thrive in an ambiguous environment and changing market conditions.

- Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis.

- Consistent effort, intense commitment, and willingness to go above and beyond when needed.

- Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.

Prior Experience and skills :

- Deep understanding of and passion for e-commerce required.

- Experience in a highly analytical, results-oriented environment with external customer interaction.

- Proven analytical skills and demonstrated ability to manage the business - by the numbers- . Must be metrics-driven.

- Desire to work in a fast-paced, challenging environment.

- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented.

- Advanced IT literacy especially in Microsoft Office applications.

- Deep understanding of eCommerce and B2B Communication (XML and Webservices).

- Track record of managing and troubleshooting technical and business integration projects.

- Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination.

- Attention to detail and capability to work on multiple projects in parallel.

- Experience with e-commerce, retail, advertising, or media would be an advantage

- Bachelors required in computer science, sciences or engineering, masters preferred.

Salary Range: 6 - 12 LPA