Sales Operations Role - SaaS Startup

Job Description

- Maintain continuous vision on backlog, order under execution and orders executed.

- Ensure orders are executed as per customer requirements and satisfaction

If there is a variance between customer requirements and satisfaction, satisfaction takes precedence.

- Maintain constant focus on improving the execution experience.

- Develop and update execution related systems with the cross functional team

- Assist in the planning, implementation, and collaboration with the operations team.

- Focus on cost aspects of delivery to ensure execution is profitable at project level.

- Work collaboratively with other departments, particularly operations team, processing team, sales team.

- Represent SenseHawk in a professional and responsible manner when communicating with others both inside and outside the company.

- Perform additional responsibilities as assigned when business needs arise.

- Manage escalations quickly and effectively