Sales Manager - KPO

Prospecting, pitching & closing sales, Pipeline Management

Manages personnel and develops sales and sales support staff.

Accurately forecast annual, quarterly and monthly revenue streams

Maintaining and developing relationships with existing & potential customers in person and via telephone calls and emails

Negotiating commercial terms to close sales

Follow up for collections on customer payments

Gathering market and customer information

Representing the company at trade exhibitions, events and conferences

Understanding customer objections and addressing them

Cross selling and Upselling to new & existing customers

Analyze customer buying trends and provide forecasts sales plans

Ensure that the sales targets are met

Experience with CRM tools like ZOHO / Salesforce / Sugar etc.

Experience in Business Intelligence and Dataware House.

Ability to make technical sales and learn new technology