Sales Manager - Commercial Energy

DETAILED JOB DESCRIPTION:

A) Functions of Sales Manager Customer & Sales Related Functions:

- Ensure meets targets of individual on a consistent basis.

- Ensure the pipeline is from the Energy Vertical.

- Develop & maintain relationships with key contacts at the customer place for day to day functioning.

- Build & maintain relationships with senior management of key customers for any escalations.

- Improve engagement between Wiz Freight Senior Management and Senior Management of the customer.

- To keep track of RFIs & RFQs of the customers. Follow up with internal stakeholders to ensure that these are responded on time and are complete, competitive and current.

- Work closely with the vertical head to provide specific customer solutions on a case to case basis.

Operations :

- Create and maintain an account matrix chart for each customer which is designed for better control and escalations.

- When the new contract comes into effect, need to be implemented in close coordination with the implementation team.

- Improve sales accounts productivity indicators including but not limited to:

1. Gross Revenue

2. Net Revenue

3. Portfolio

4. Pipeline

5. Customer Meetings

- Install and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.

- Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.

- Share marketing collateral and key company / industry updates with customers from time to time.

Customer :

- Actively develop business for the organization through active involvement in sales and retention process and close coordination with key customers.

- Complete regular Sales and/or Retention Calls and ensure they are documented in CRM.

- Ensure Customer reviews are completed on monthly basis for large accounts.

- Take an active role in the transition of new business / updates to existing business.

Compliance:

- Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.

- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.

Culture:

- Proactively promote the company's values & culture

Systems:

- Be open to implementing new system changes and enhancements into your department.

- Be involved and suggest system/process improvements.

- Set the tone of this environment within your team.

Qualifications Knowledge:

- Company policies and procedures knowledge

- A good understanding of products, services and systems

- Strong market and competition knowledge

- Graduate or MBA

Skills:

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

- Good Microsoft Office skills (Excel, Word etc.)

- Pro-active, strong organizational skills.

- Good computer skills (Excel, Word).

- Fluent in English.

Behaviours:

- Emotional resilience

- Self-reflecting and open to feedback

- Initiative and ability to work in autonomy

- Role model of integrity and pride for all employees

TRAINING AND QUALIFICATIONS:

Education and Experience:

- 3+ Years of industry specific experience

- Knowledge & experience of customs procedures

- Excellent Communication & Negotiation Skills